FAQs

25 Frequently asked questions to order a wedding cake from the cake gallery.

1. Why should I choose your bakery over other bakeries or cake artists?

Here are six reasons to consider:

  • The Cake Gallery provides wedding cakes that are perfect for couples on a tight budget or who have achieved rock-star status.
  • Our wedding cakes are made with our unique flavorful ULTRAmoist.™ cake blend.
  • Our showroom displays 20-30 new and trendy cakes every six months. That means you will be seeing the most current styles available anywhere.
  • We are recognized as innovators for the wedding cake industry. Here are some examples:
    • We are the first bakery in the country to provide a comprehensive written guarantee for your assurance of receiving a fantastic wedding cake.
    • The first bakery to offer 360 wedding cake videos.
    • We have the single largest photo gallery for a bakery in the world.
    • Founder of “Wedding Cake Wizard” an app that connects brides and bakers throughout the country.
    • Founder of “WeddingCake.org” a resource for brides who need a wedding cake.
    •     Founder of Gold Standard Wedding Cake Bakers of America. An organization that only accepts wedding cake providers who are willing and able to abide by the wedding cake principals and standards found in “The Ultimate Bride’s Guide For Buying A Wedding Cake.”
  • The Cake Gallery is recognized as the “Best cake bakery in Omaha for 2019” by Omaha Magazine’s Best of Omaha, Reader Magazine, and KETV. We have been also nationally recognized by “The Knot,” and “Wedding Wire.” The Daily Meal ranks us the 37th best place to get a wedding cake in the entire United States.

While those are excellent reasons, we encourage you to use an independent source to judge whether The Cake Gallery or any other bakery is r-e-a-l-l-y worthy of creating your wedding cake.

Download your FREE copy of “The Ultimate Bride’s Guide For Buying A Wedding Cake."

2. Do you make more wedding cakes than you show on your website?

Yes. The Internet is a great tool for demonstrating our work. However, only 10% of our designs ever make it on-line. We suggest stopping by the store to see the 20-30 displays in our store of modern and trendy designs.

3. Can and do you have the skill to replicate a photo from a magazine, website, or search results?

Yes. We have seven full-time cake artists with diverse skill sets who can create or replicate just about any wedding cake design your heart desires.

4. How do you charge for your wedding cakes?

Most of our wedding cakes are priced by combining the size of the tiers and the time it takes us to bake, frost, and decorate your wedding cake. This is called a “time and material” method.

Typically, as the wedding cake gets larger, the price goes lower on a cost per serving basis. This is a topic that is easier to understand if you come into the store and receive first-hand clarification by Naomi or download a FREE copy of “The Ultimate Bride’s Guide For Buying A Wedding Cake” and go to page 43: Question 2-6.

5. Why don’t you list the exact prices of your wedding cakes on your website?

Since we charge according to a time and material methodology, every serving size changes the price of a particular cake.

In addition, there are variables that could change the price. Such as changing a cake from all round to all square, changing the flavors of the cake, changing the amount of tiers, changing the frosting type on the cake, removing certain design elements etc.

To receive an accurate estimate, please speak with Naomi. (402) 397-2253.

6. Do I need an appointment to see your wedding cake showroom?

You are welcome to see our showroom Mon-Fri 7am-5:30pm and Sat 8am-4pm or schedule an appointment Mon-Fri 10am-4pm and Sat 9am-3pm.

If you would like to be seated and chat with Naomi or another cake designer, please call to schedule a consultation at 402-397-2253.

7. Do you offer free sample cakes?

Yes. You are welcome to receive the first four flavors for free.

Choose any flavor(s) of cake; then, if would like, choose any filling(s). The normal frosting for sample cakes is buttercream. (If you would like to sample fondant, please ask.)

If you would like more than three flavors, we charge a nominal fee of $2.99 per 4” cake or $7.99 for fondant covered samples. There is no limit to the amount of sample cakes you can order at one time.

8. How much cake should I order for my guests?

Here’s a simple formula that helps determine the probable number of guests who will be having a slice of your wedding cake.

For a full dinner or buffet: Multiply your invitations by 2 and reduce that number by 25%

In an example: You send out 100 invitations, multiple that by 2, which equals 200 and subtract 25% of 200, which leaves you with 150 pieces of cake.

If you are serving only cake and punch, order cake for the entire guest list.

If you are having different flavors of cake for each tier, order enough for the entire guest list, plus consider adding up to an additional 10%. Due to added flavors, some guests are more likely to have two pieces.

9. Do I include the servings from a groom’s cake in my total servings?

The short answer is no. The bride’s cake is your main dessert. The groom’s cake should be viewed as supplemental. Once again, there are always exceptions. Just keep in mind, most guests view taking a piece of the bride’s cake and a piece of groom’s cake as acceptable and expected.

10. What are your 10 most popular flavors and fillings?

Please review this answer within the “Ordering Info Page,” topic 3. They are updated twice per year in the winter and summer.

Currently, they are: 1) Pink Champagne, 2) Red Velvet, 3) Strawberry Cream Cheese, 4) Almond Raspberry Torte, 5) Chocolate Dream Torte , 6) Chocolate Fudge Torte, 7) Lemon Torte, 8) Raspberry Swirl, 9) Vanilla, 10) Chocolate Champagne

11. Can I have more than one flavor of cake?

Yes. About 90% of brides have multiple flavors among their tiers.

Go to: “Ordering Info Page” and take a look at our flavors and fillings. There are literally over 1000 combinations.

12. How can The Cake Gallery have so many more flavors and fillings than other wedding cake bakeries I have visited?

The Cake Gallery is dedicated to making a wide variety of wedding cake flavors that satisfy the desires of most brides.

Brides, like you, have told us they want a broad selection of flavors and fillings. So, we constructed our bakery to accommodate the refrigeration and storage space that allows us to mix and inventory such a vast selection.

13. How small or large can you make a wedding cake?

Our smallest wedding cake is two-tiered and serves 20. On the other hand, if you need your wedding cake to serve 500, 1000 or 5000 we can accommodate your needs as well. Give us a call or come in to discuss your individual requirements.

14. How much do you charge for your smallest wedding cake?

Our smallest two-tier wedding (serves 20) starts at $129.99.

15. Can I change the colors I see on the Internet or from a display in your store to my colors?

Of course. We expect you’ll exchange the colors you see in the photos or on a display to the colors of your wedding. There are always exceptions to the rule, but 95% of the time colors can be adjusted.

16. Can I change anything I see on a particular wedding cake design?

Most of the time, you can change design elements on a wedding cake and still have it look perfect.

If we believe your requested change will reflect poorly on the overall appearance of your wedding cake, we will help steer you in the right direction.

Just remember, wedding cakes are a piece of art and we all have different opinions. We are not here to impose our artistic impression on you. We are here to help guide you.

17. If I use fresh flowers, do you or my florist place them on my wedding cake?

About 25% of the time, your florist will place the flowers on your wedding cake at the reception site.

Typically, we deliver the wedding cake before your florist arrives. Then, they decorate the cake and table, if necessary.

75% of the time, we advise for you to bring the flowers directly to us. That way we are both confident they are arranged correctly. If the flowers cannot be brought to our bakery, we’ll suggest the florist arrange them on the cake at the reception site.

18. Why is fondant more expensive?

There are two reasons: First the price of fondant is 2 to 3 times the cost of making buttercream.

Second, it takes extra training and skill to work with fondant. In addition, designs created in fondant take longer to complete. When you combine the extra cost of fondant and the extra time to execute your design using fondant, it will reflect in a higher overall price (typically 25% to 200%).

19. Do you carry any wedding cake toppers?

Yes. Although, by using Google or Pinterest, you’ll find a much larger diversity of toppers. We suggest buying one on-line.

Note: Purchase it at least 60 days in advance. We’ve had plenty of experience with toppers being delivered cracked or broken. Give yourself plenty of time for a replacement.

20. How far will you deliver a wedding cake?

The short answer is anywhere your heart desires. The majority of our wedding cakes are delivered within 100-mile radius of Omaha.

Cities like Lincoln, Nebraska City, Fremont, and Blair are regular destinations in Nebraska.

In Iowa, Glenwood, Missouri Valley and Atlantic top our list.

In addition, we often deliver to Kearney, Des Moines, Kansas City, and Sioux City.

Outside the normal delivery areas we have delivered to New York, California, Florida, Colorado, and the country of England.

21. How far in advance should I reserve my date?

Remember, it’s never too early to reserve your date, but it could be too late!

On average, we only accept 18 orders per weekend. We have instituted this rule to control the quality of our wedding cakes.

Since we cannot project when a particular weekend will be completely sold-out, we suggest reserving your date as soon as you have made a decision to use The Cake Gallery.

Under normal conditions, you can reserve most dates with a 2-6 month notice. Although, we suggest 4-12 months to be safe.

22. How much payment do you require to hold a date for me?

Instead of the industry norm of 50%, we ask for a ninety-five-dollar ($95) retainer. The funds are applied to your balance and are non-refundable.

23. How far in advance should I finalize my order?

In most cases, final adjustments and a final payment is required thirty (30) days prior to your reception. Naomi, your consultant, will let you know the requirements of your particular wedding cake.

24. I understand The Cake Gallery limits the number of wedding cakes per weekend. If you are already booked up for my date, who else do you recommend?

At this time, we are hesitant to recommend anyone else.

Here’s why. We are not aware of any other bakery south of us to Kansas City, west to Denver, east to Des Moines or north to Minneapolis who is a “Gold Standard Wedding Cake Baker.”

As soon as other wedding cake providers in the Omaha or surrounding areas are willing and able to comply with the same stringent standards, we will be happy to pass along their names. To discover the standards and business practices;

Download a FREE copy of “The Ultimate Bride’s Guide For Buying A Wedding Cake.

25. I’m Concerned About Sharing Confidential Information. How do You Protect and Store My Personal Information and Order?

First, your written information is kept in a specific folder for wedding cakes, stored in a commercial grade locked filing cabinet within our main office, which is monitored by a security system.

Second, your order and information is scanned into a single secure computer used only for wedding cake orders. Access is only accessible to the owner and manager with an encrypted password.

Third, only cleared employees are given access to your order form to create your wedding cake. That form does not contain your confidential information.

If you have questions, which were not answered on this page or in “The Ultimate Bride’s Guide For Buying A Wedding Cake,” please call Naomi at 402-397-2253 for personal assistance.